Business intelligence software systems refer to computer-based solutions and tools that are utilized to translate raw business data into insightful, and thus more useful, information for business analysis purposes. Such a software application can handle vast amounts of unstructured, unprocessed business data to help firms to recognize, grow, and even generate new business opportunities and plans. Broadly observed, business intelligence software contains three key sets of operations: data discovery, data management, and reporting, and it is expected to include a vast suite of metrics, evaluation features, and analytical capacities. The system can either be a standalone program, or can be integrated in multi-operational project management software.
Infrastructure plays a key role in a SaaS system. If there is downtime, you would not be able to access the service. So, you should pay good attention to the program’s infrastructure when analyzing SaaS providers.
Many companies fail to ask their shortlisted SaaS vendors questions about disaster recovery, service level agreements (SLAs), and security. These are key infrastructure features that need careful consideration when analyzing a provider.
SaaS is easy to subscribe to. All you need to do is go the website and buy a suitable plan for the required number of users. For this reason, many organizations pay attention only to the price of the software and not to infrastructure considerations. They may also think that thorough evaluation is not necessary since it is so simple to get started quickly.
But you need to be prepared for situations as such as the SaaS provider going out of business or their website going down. You need to have contingency measures in place to tackle these situations to ensure they do not have a harmful effect on your business. It is easy to subscribe to a SaaS product, but think about the effect on your enterprise if the program is withdrawn by the provider.